Special Announcements for TreasuryDirect account holders:

Heavy volume is slowing our response time to calls on the phone and cases sent by mail.

You can call us from 8 a.m. to 5 p.m. ET, Monday through Friday. Please expect long wait times if you need an agent.

The following transactions require at least 4 weeks of processing time and also require that the bonds and/or TreasuryDirect accounts are in your name.

• Cashing paper Series EE or paper Series I savings bonds where you are named on the bonds and you send in the bonds with your request
• Unlocking your TreasuryDirect account or updating your banking information within that account
• Converting your paper savings bonds into electronic format (in a TreasuryDirect account)

Cashing a Series HH savings bond where you are named on the bond and you send it in requires at least 3 months of processing time.

All other requests may require 6 months or more to process.

The annual purchase limit for Series I savings bonds in TreasuryDirect is $10,000.